About Routtr

The operating cloud behind nationwide field teams.

More than 1,200 service companies, 38,000 technicians, and millions of stops every week run through Routtr to keep operations predictable at scale.

Backed by a 24/7 support team, global infrastructure, and enterprise partnerships, we help high-velocity orgs plan faster, drive less, and serve more.

Built by operators and technologists.

Our leadership scaled multi-market service businesses before building SaaS at Atlassian, Shopify, Salesforce, and ServiceTitan. We know what a 500-route Monday feels like.

Routtr is headquartered in Chicago with hubs in Austin, Toronto, Dublin, and Manila so customers always have coverage. We obsess over customer feedback and ship fast.

Fast facts

  • 1,200+ mid-market and enterprise service orgs live on Routtr
  • 38k+ technicians use our PWA weekly with 99.99% uptime
  • 8.4M routed stops per month across HVAC, pool, pest, and utility fleets
  • Strategic partners include USPS, Stripe, AWS, Google, and SendGrid

Routtr by the numbers

Investors, partners, and customers rely on us because the platform delivers consistent results at global scale.

250M+

Addresses normalized with USPS + geocoding intelligence

22

Regional data centers + edge POPs ensuring low-latency sync

4.8/5

Average CSAT across onboarding, support, and success

18 hr

Average go-live window for franchise or multi-region rollouts

Trusted by operations leaders

From hyper-growth franchises to nationwide utilities, Routtr keeps field teams coordinated when the stakes are highest.

BlueWave Aquatics

Dispatch went from four hours of spreadsheet wrangling to 20 minutes. Routtr let us add 500 weekly stops without new hires.

Sarah Lopez

COO, BlueWave Aquatics

Summit Comfort

Polar vortex? No problem. Skill-aware routing kept our install crews on track while emergency techs crushed SLAs.

Marcus Taylor

VP Operations, Summit Comfort

Safeguard Pest

Chemical logs, client comms, and reporting now live in one platform. Our NPS jumped 19 points in two quarters.

Krishna Patel

Founder, Safeguard Pest

BlueWave Aquatics Summit Comfort Safeguard Pest

Global footprint

Teams everywhere, coverage every day.

Dedicated onboarding squads sit in North America and EMEA, while follow-the-sun support from APAC keeps enterprise fleets online through weather, peak seasons, and M&A integrations.

  • Enterprise success managers embedded with top 50 customers
  • Compliance + security staff with SOC 2 Type II and ISO 27001 playbooks
  • Dedicated solutions engineers for partner integrations and marketplace apps

Leadership support zones

  • Americas HQ · Chicago with satellite offices in Austin + Vancouver
  • EMEA HQ · Dublin powering UK, EU, and Middle East partners
  • APAC Delivery Center · Manila with bilingual support + QA labs
  • Customer council spanning HVAC, pool, solar, landscaping, and utilities

Leadership team

Seasoned operators, technologists, and customer leaders keep Routtr grounded in the day-to-day realities of service businesses.

MZ

Moises Zaragoza

CEO & Co-Founder · Chicago, IL

Built and scaled multi-state service orgs before leading product + GTM at ServiceTitan. Obsessed with dispatcher empathy.

JE

Jordan Ellis

Chief Technology Officer · Austin, TX

Former Shopify and Atlassian engineering leader focused on reliability, data, and the APIs that power field automation.

PN

Priya Nandakumar

Chief Customer Officer · Toronto, ON

Scaled global success teams at Salesforce and Stripe. Champions proactive enablement for every Routtr customer.

Our journey

From a single dispatch pit in Chicago to a global platform trusted across industries.

2019

Routtr founded

Launched in Chicago to give pool + HVAC operators a modern alternative to spreadsheets.

2020

Technician PWA + USPS verification

Introduced offline-friendly routes, status updates, and native USPS address normalization.

2022

Series A + enterprise expansion

$28M round led by Field Ops Ventures to fund security, data residency, and large-fleet automation.

2023

Global hubs + marketplace APIs

Opened Toronto, Dublin, and Manila offices and launched partner APIs for fleet + ERP integrations.

2024

8.4M stops/month milestone

Now powering nationwide utilities, renewable energy installers, and public works contractors.

Backed by operators and innovators

Investors, partners, and press keep spotlighting Routtr's execution in the field service space.

Investor

Field Ops Ventures

Led Routtr's Series A to accelerate AI-assisted routing and workforce intelligence.

Investor

Northwind Partners

Strategic capital focused on fleet logistics and critical infrastructure deployments.

Press

Forbes

Named Routtr one of the 25 Next Billion-Dollar Startups transforming physical operations (2024).

Press

TechCrunch

Highlighted Routtr's multi-tenant automation stack and follow-the-sun support investment.

Life at Routtr

We invest in culture so teammates can do the best work of their careers while staying close to the operators we serve.

Distributed-first

Hubs across North America, EMEA, and APAC with quarterly onsites and customer ride-alongs.

Career acceleration

Dedicated mentors, learning stipends, and internal mobility so builders can thrive long-term.

Purposeful perks

Premium health plans, 16 weeks paid parental leave, remote office budgets, and volunteer days.

Our values

Start with field empathy

We spend time in the field and the dispatch pit to build what teams truly need.

Ship with craft

Quality code, thoughtful design, and reliable infrastructure are non-negotiable.

Earn trust daily

Transparent pricing, responsive support, and secure systems earn long-term partners.

Community impact

Serving field teams also means serving their communities. We commit revenue and talent to programs that open doors.

2,400 hrs donated

Field Service Futures

Annual mentorship + grants program pairing Routtr mentors with trade school students.

180 cities

Drive Less, Give More

Customers opt-in to share efficiency gains; we reinvest savings into local STEM nonprofits.

6 partnerships

Green Fleet Coalition

Joint initiatives with EV + solar partners to decarbonize service fleets and home energy upgrades.

Want to partner with Routtr?

Whether you're evaluating software, interested in integrations, or exploring careers, we'd love to talk.

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